Analisis Aksesibilitas 10 Website E-Commerce Menggunakan Metode Fuzzy Analytical Hierarchy Process dan Simple Additive Weighting
نویسندگان
چکیده
Perkembangan e-commerce cukup pesat di kalangan masyarakat Indonesia. Aksesibilitas merupakan faktor penting untuk pengukuran kualitas dan perkembangan website yang bertujuan memberikan kenyamanan pada user. Dalam kualitas, pengambil keputusan seringkali kesulitan menentukan bobot kriteria bersifat subjektif. Untuk mengatasi hal tersebut, diperlukan metode memperhatikan subjektif melalui penilaian oleh pakar. Fuzzy Analytical Hierarchy Process (FAHP) digunakan Simple Additive Weighting (SAW) melakukan penjumlahan dari sudah dihasilkan. Input utama dalam penelitian ini adalah para pakar sebagai dengan data 10 yaitu Tokopedia, Shopee, Bukalapak, Lazada, Blibli, Orami, Ralali, Bhinneka, JD.ID Zalora. Dari dihasilkan analisis terbaik berdasarkan aksesibilitasnya Bukalapak memperoleh nilai jumlah akhir tertinggi 0,83 menduduki peringkat pertama, sedangkan terendah 0,12 posisi terakhir. Permasalahan paling banyak muncul WCAG 2.1 A 4.1.2 Bagian 508 (2017) mengenai label kosong sehingga perlu ditambahkannya kontrol terkait agar mudah dipahami pengguna/user.
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ژورنال
عنوان ژورنال: Journal of Informatics, Information System, Software Engineering and Applications
سال: 2022
ISSN: ['2622-8106']
DOI: https://doi.org/10.20895/inista.v4i2.532